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May 8, 2023

What is Chat GPT, and How Does It Work?

Chat GPT is all the rage right now, gaining popularity steadily since its launch in November 2022. We've all heard of it, but do we know what it does? What exactly is it? And how does it work?

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December 7, 2022

What is NPS, and Why Does It Matter?

Companies across various industries ask their customers for ratings and NPS tallies, mainly to track how well customers like them. This important data serves as an internal monitoring tool to ensure the company is carrying out its mission and satisfying customers and can also be used as a marketing tool to attract new customers by demonstrating how happy current customers are.

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