Fast home Wi-Fi just got faster.

Nothing. A modem and mesh router, which offer plenty of coverage for an average home, are included at no extra cost. You read that right, no one-time costs, no additional monthly fees. We stand behind our service and will fix and/or replace any equipment as needed for free. Additional mesh routers are also available for $5/month.

You can, but we don’t recommend it because we can’t support it. We can try to help you if your equipment breaks, but our expertise is in the gear we provide. If you’re a techhead and know your stuff, great! If not, we suggest using our gear for your home since ours is free and fully supported.

Wi‑Fi  6 delivers excellent performance for everyday use, including streaming, gaming, and work‑from‑home on gig‑speed plans. Wi‑Fi  7 builds on that foundation, adding more capacity and smarter optimization to better handle multi‑gig speeds, more devices, and busier home networks.

That’s why Wi‑Fi 6 is included with 1 Gig and lower‑speed plans, while Wi‑Fi 7 is included with our fastest 2 Gig and 5 Gig plans—it’s designed to help your Wi‑Fi keep up as your internet speeds and connected devices increase.

Yes. Wi‑Fi 7 is fully backward compatible, so your existing devices will connect and work normally. Devices that support Wi‑Fi 7 will see the biggest performance improvements, while older devices may not reach the same speeds they'll still benefit from a stronger, more reliable network.

Internet and Wi‑Fi aren’t the same thing—but they work together.
 

Your internet is the connection that brings data into your home from your internet provider. Wi‑Fi is how that internet connection is shared wirelessly with your devices, like phones, laptops, TVs, and smart home devices.

Even with very fast internet, outdated or overloaded Wi‑Fi can slow things down. That’s why Gateway Fiber pairs fast fiber internet with advanced Wi‑Fi—so your devices can fully enjoy the speed you’re paying for.

Yes! Our Wi-Fi is not only smart by itself, but it comes with a smart device app where you can manage connectivity, including setting up separate passwords, shutting off device access on demand, parental controls, and all sorts of other security features at your fingertips. It makes turning your home into a smart home pretty darn easy.

If you’re having trouble with your Wi‑Fi, we’re here to help. Many common issues can be resolved quickly with simple steps like restarting equipment or checking connections. If you need more help, visit our Wi‑Fi troubleshooting page for guided support, or reach out to our customer care team for assistance.