Gateway Fiber offers fast, reliable 100% fiber-optic internet with symmetrical upload and download speeds and powerful Wi-Fi—without price hikes, data caps, hidden fees, or other unpleasant surprises.

You can check availability here. 
 If you’ve already placed an order or a pre-order, we’ll reach out by email, text, and phone call when it’s time to schedule your installation.

Nope and nope. We believe in earning your business each and every month, so we don’t lock our customers in to contracts.

We also believe in fair, transparent pricing. The price you see online is the price you’re going to pay every month.

Our goal is to be as minimally invasive as possible, so we strive to make it look like we were never there. If you want to learn more or report an issue, visit our construction page. 

We install fiber in one of two ways, depending on your area. 

In most areas, we build our network underground. We’ll run your dedicated fiber line from a connection point at the street to your home and set up your network inside. Then, we’ll come back within 10 business days to bury the line in your yard.

In aerial markets, we'll run our fiber line from a nearby utility pole to your home.

Learn more about our installation process. 
 

Absolutely not. Our installation is 100% free, and if you require a technician visit in the future, those are also free. 

In addition, our base equipment is free with your installation. For additional extenders, it is $5/mo per extender. You can select an extender before installation, or our technicians may recommend one based on your space. 

More questions?
Learn more about our installation process.

Sign into your account with the email address, password, and PIN number associated with your Gateway Fiber account. If you have forgotten your password, there is an option to reset it. 

If you receive a log-in error, your email may need to be verified by Customer Service. Call us at 888-201-4339 and we will be happy to send you a new link and temporary passcode. 

Check out our step-by-step guide for troubleshooting your internet connection and check for a possible outage.